LiveOnsite tech support · 15 km around Melbourne CBD
Computers, laptops, Wi-Fi, printers, smart TVs and everything in between. Local technicians, no call-out fee, and if we can't fix it, you don't pay.
- At your door in 30 mins
- No fix, no charge
- 90-day warranty
- 24/7 emergency
- Fake toll road texts· Text message
- 'Hi Mum, new number' messages· Text / WhatsApp
- Fake bank fraud team calls· Phone call
- Pop-up 'virus alerts' with a phone number· Computer pop-up
- Parcel delivery 'missed' notices· Text / Email
- Celebrity 'investment' ads· Social media
We repair and support all major brands including Apple, Microsoft, Dell, HP, Lenovo, ASUS, Acer, Samsung, LG, Sony, Canon, Epson, Brother, Netgear, TP-Link, Google, Razer, Telstra, Optus, NBN, Sonos.
Choose your category
The Micropls promise
We built our service around what matters when your tech breaks: speed, certainty and zero risk.
0min
At your door in 30 mins
A local technician is dispatched the moment you call and is typically at your door within 30 minutes.
$0if unfixed
No fix, no charge
If we can't fix it, you don't pay. There's no call-out fee either.
0days
90-day warranty
Every repair and every service we do is covered by a 90-day workmanship warranty.
0/7
24/7 emergency support
Server down at 2am? Laptop dead before a deadline? Our emergency line answers around the clock.
What we fix
One call covers every device in your home or office. Same technician, same promises.
Onsite Computer Repairs
Expert repairs at your home or office, so you never have to leave your location.
- Same-visit diagnosis
- Hardware & software repair
- Windows & macOS
- Parts sourced fast
Laptop Repair & Service
Screens, keyboards, batteries, charging ports and more, restored to peak performance.
- Screen replacement
- Battery & charging
- Keyboard & trackpad
- Liquid damage
- No display
- Random restarts
- Fans loud
Desktop & PC Repairs
Get back up and running quickly with fast, reliable desktop repairs.
- Spinning wheel
- Storage full
- Can't sign in
Mac & Apple Support
MacBook, iMac, iPhone and iPad support from technicians who know Apple inside out.
- Suspicious calls or texts
- Let a 'technician' on my PC
- Clicked a bad link
Scam Check & Protection
Onsite scam examination of your devices, a full analysis, and scam-blocking software set up for you.
- Pop-ups everywhere
- Browser hijacked
- Files locked
Virus & Malware Removal
Safely remove viruses, ransomware, pop-ups and spyware, then lock your system down.
- Drive clicking
- Files deleted
- Drive not detected
Data Recovery & Backup
Recover lost photos, documents and files from damaged or failing drives.
- Wi-Fi dropping out
- Slow internet
- No signal upstairs
Wi-Fi, Internet & NBN
Fix dropouts and dead zones, set up NBN and get fast Wi-Fi in every room.
- Printer offline
- Won't connect to Wi-Fi
- Prints blank
Printers & Scanners
Offline, jammed or not connecting? We get every printer printing again.
- No sound
- Can't stream
- Too many remotes
Home Entertainment
Smart TVs, soundbars, streaming, home theatre and gaming consoles, set up perfectly.
- Lost contacts
- Storage full
- Email not syncing
Phone & Tablet Help
Set up, transfer and troubleshoot iPhone, Android, iPad and tablets.
- Device offline
- Won't pair
- Automation broken
Smart Home Devices
Google Home, Alexa, smart cameras, doorbells and lighting, connected and working together.
- Computer too slow
- Out of storage
- New computer
Upgrades & New Device Setup
Faster SSDs, more RAM and new computer setup, with everything moved across.
- Slow startup
- Freezing
- Too many pop-ups
Tune-ups & Maintenance
Boost speed and performance with regular maintenance and expert tuning.
- Error messages
- Email not working
- Software won't install
Remote Support
Quick fixes over the internet: we connect securely to your computer while you watch.
- New phone or iPad
- Video calls
- Online banking
Tech Lessons & Training
Patient one-on-one lessons for phones, tablets, computers and staying safe online.
- Password changed
- Account locked
- Friends getting spam
Hacked Account Recovery
Locked out of Facebook, email or Apple ID? We help you get back in and lock it down.
Not sure what's wrong?
Describe it to our AI assistant for instant help, or call and a technician will diagnose it onsite.
Specialist repairs
Some jobs need more than a quick restart. These are the specialist repairs our technicians handle every week, onsite at your home or business.
Scam check & protection
Australians lose billions to scams every year, and older people are targeted most. We come to your home, examine every device, remove anything dangerous and set up software that stops scams before they reach you.
- Onsite device examinationWe check computers, phones, tablets and email for hidden scam software, remote access and risky settings.
- Full analysis & preventionA plain-English report of what we found, plus scam-blocking software installed and set up for you.
- Made for older AustraliansPatient, jargon-free help at home. Family and carers are welcome to join the visit.
Recently cleaned
Anonymised results from recent scam checks, shared with each customer's permission.
- BrightonExample
4 devices secured
- 3
- threats removed
- 5
- protections
- 82→12
- risk score
- FootscrayExample
2 devices secured
- 1
- threats removed
- 3
- protections
- 55→10
- risk score
- Box HillExample
3 devices secured
- 2
- threats removed
- 4
- protections
- 68→8
- risk score
Examples shown. Real results appear here as customers choose to share their reports.
Website design & marketing
We build fast, modern, mobile-first websites like this one, then help you get found with SEO, ads, branding and AI automation.
- Website Design
- SEO (Search Engine Optimisation)
- Google & Social Media Ads
- Branding & Social Media
- App Development
- AI & Business Automation
- Free consultation
- Fixed written quote
- Local Melbourne team
How it works
A simple, transparent process designed around getting you back up and running as fast as humanly possible.
STEP 01
Call, chat or book online
Tell us what's wrong by phone, our AI assistant or the booking form. It takes under a minute, 24 hours a day.
STEP 02
At your door in 30 minutes
We dispatch the nearest local technician straight away. Most callouts are at your door within 30 minutes.
STEP 03
Diagnosed & fixed onsite
Your technician explains the problem in plain English, confirms the cost, then fixes it on the spot wherever possible.
STEP 04
No fix? No charge.
If we can't solve it, you don't pay. There's no call-out fee either, so it's completely risk-free.
STEP 05
Covered for 90 days
Every job comes with a 90-day warranty. If the same problem comes back, so do we, at no cost.
Component-level repairs
We repair it. Not just replace it.
From memory, fans and drives to motherboards and power faults, our technicians diagnose at component level and carry common parts, so you can often skip buying a new device.
Hands-on, every job
From laptop boards to liquid-cooled gaming rigs, we open it up, find the fault and fix it properly, with the right tools for the job.
Real people, real help
Friendly, patient people who live and work around inner Melbourne, in your home, explaining everything as they go.
- Since 2005Serving Melbourne
- 800+ clientsHomes & small businesses
- 90-day warrantyOn every job
0+
Happy clients
0 yrs
Serving Melbourne since 2005
0 min
Target arrival time
$90–$0
Average service fee (AUD)
Coverage
162 suburbs across inner Melbourne, Bayside, the inner east, the north and the west. A tight service area is how we get to your door fast.
Honest pricing
No call-out fees, no hidden extras and no bill at all if we can't fix it. Your technician confirms the cost with you before starting.
| Feature | Micropls | Repair shop | DIY |
|---|---|---|---|
| Comes to your home | Within ~30 mins | You drop it off | On your own |
| Call-out fee | None | Diagnostic fees common | Free |
| If it can't be fixed | No charge | Often still charged | Time lost |
| Warranty | 90 days | Varies | None |
| Nights & weekends | 24/7 | Usually business hours | Any time |
| Scam check & clean-up | Full report | Sometimes | Hard to be sure |
| Time without your device | Fixed onsite | Days | Depends |
Repair shop and DIY columns describe typical experiences, not any specific business.
Average service fee · AUD
$90–0
Typical onsite job. Every problem is different; you'll always know the cost first.
- No call-out fee, ever
- No fix, no charge
- Cost confirmed before work starts
- 90-day warranty on every job
- Evenings, weekends & public holidays
- Homes and businesses
Customer reviews
Had a Micropls technician out recently? We'd love to hear how it went.
FAQ
Can't find what you need? Ask our AI assistant or call 0468 609 702, any time, 24/7.
Yes. Our onsite Scam Check & Protection service examines your computers, phones and email for scam software and hidden remote access, removes anything dangerous, installs scam-blocking protection, and gives you a Device Clean Report you can show family. Try our free Scam Analyser at /scam-check for a quick check of a suspicious message.
24/7 emergency line
Tech emergency? We're awake when you need us.
Business down, data at risk, a deadline in the morning? Call now and a technician can be on the way in minutes, any hour, any day.