Family Safety Plan
Our family
Family code word
Not set yet
Kept private. Ask for it if “family” asks for money.
My bank's fraud line
Number on the back of your card
Important numbers
- Micropls 24/7 tech help0468 609 702
- IDCARE (free identity help)1800 595 160
- Cyber Security Hotline1300 292 371
- Emergency000
Our golden rules
- If anyone calls about money, a problem or a prize, hang up and call back on the official number.
- Never read out a code sent to your phone. No real bank, government or company will ask for it.
- Never let anyone who contacted you connect to your computer or phone.
- If “family” asks for money from a new number, ask for our code word or call their usual number.
- Don't click links in texts or emails about parcels, tolls, tax or accounts. Open the official app or website yourself.
- Nobody legitimate asks to be paid in gift cards, crypto or a Bitcoin machine.
- If you feel rushed or scared, stop. It's okay to say “I'll call you back” and talk to someone first.
- If someone says “keep this secret”, that's a scam. Tell a family member.
Keep this by the phone. Made with Micropls · micropls.com/safety-plan