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24/7 emergency support within 15 km of the Melbourne CBD

Help guides

Simple, practical guides from our technicians. No jargon. And if you'd rather we just fixed it, we can be there today.

What's wrong with my device? Latest scam alerts

Scams

How to spot a fake toll or parcel text

Scam texts pretending to be from toll roads or Australia Post are everywhere. Here's how to tell, and what to do.

3 min read

Scams

What to do if you've been scammed

Paid a scammer or let someone onto your computer? Act in this order to limit the damage.

4 min read

Scams

How to protect your parents from scams

Practical steps families can take together, without taking away anyone's independence.

5 min read

Speed & fixes

7 safe ways to speed up a slow laptop

Before you buy a new computer, try these fixes. Most take a few minutes.

4 min read

Wi-Fi & internet

Why your Wi-Fi keeps dropping out (and how to fix it)

Dead zones and dropouts are usually fixable without changing internet provider.

4 min read

Security

Turn on two-step verification in 5 minutes

The single best way to stop someone getting into your email, even if they know your password.

3 min read

Call now0468 609 702Book24/7 SOS