Try these first
- Restart the modem: unplug it for 30 seconds
- Move the modem out of cupboards and off the floor, somewhere central and high
- Keep it away from microwaves, fish tanks and big mirrors
Is it the Wi-Fi or the internet?
If a laptop plugged in with a cable is also slow, the problem is your internet connection (talk to your provider). If the cable is fast but Wi-Fi is slow, it's your home network, and that's fixable.
Bigger homes
Double-storey or brick homes often need a mesh Wi-Fi system: two or three units that share one network name, giving strong signal in every room.
We test signal room by room and fix dead zones onsite.