No fix, no charge
If we are unable to resolve the problem you booked us for, you won't be charged for the repair. There is no call-out fee. Parts ordered at your request and approved by you may still be payable.
90-day warranty
All workmanship is covered for 90 days from the date of service. If the same fault returns within that period, contact us and we'll return to fix it at no charge. The warranty doesn't cover new, unrelated faults, physical or liquid damage after our visit, or problems caused by third-party software or changes made after the service. Parts are covered by their manufacturer's warranty.
Arrival times
Our target is to be at your door within 30 minutes of dispatch. Actual arrival times depend on traffic, distance and demand, and we'll always keep you updated with an ETA.
Your data
We recommend keeping a backup of important files. We take every care with your data but can't be responsible for data loss on devices that are already failing.
Australian Consumer Law
Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms limits your rights under that law.
Questions? Contact sales@micropls.com or 0468 609 702.