Remote support · Australia-wide
Many software problems don't need a visit. Call us, and a Micropls technician connects securely to your computer, fixes it while you watch, and disconnects. No travel, no waiting.
Our golden rule: only connect when YOU called us
Scammers also use remote-access tools. We will never call, text or email you out of the blue asking to connect to your computer, and we never ask for passwords, banking details or one-time codes. If someone does, hang up and check it with our free Scam Analyser.
How it works
- STEP 01
You call us
Ring 0468 609 702 or book online. We only ever connect when you have contacted us first.
- STEP 02
We give you a session code
Your technician walks you through opening the remote-support tool and reading out a one-time code.
- STEP 03
You watch every step
You see everything on your screen and can end the session at any moment.
- STEP 04
Fixed and disconnected
When we're done, the session ends and we can't reconnect without a new code from you.
Great for remote support
- Error messages & crashes
- Slow computer clean-ups
- Email & Outlook problems
- Printer & software setup
- Windows & macOS updates
- Browser pop-ups & adware
Better with an onsite visit
- Won't turn on or no internet
- Broken screens & hardware
- Wi-Fi and network setup
- Scam clean-ups & full device checks
- New computer setup & data transfer
- TVs, printers & smart home
FAQ
Can't find what you need? Ask our AI assistant or call 0468 609 702, any time, 24/7.
Yes, when it's a technician you contacted yourself. You call us on 0468 609 702, we give you a one-time code, and you watch everything. We never ask for your passwords or banking details, and the connection ends when the session closes.